May 21, 2018 10:40 AM – 11:30 AM
Rosalyn Scott, Brandon Associates
Brian Burke, Veterans Health Administration
Michael Heh, Veterans Health Administration
Brian James, Veterans Health Administration
The VA Virtual Medical Center (VMC) is being developed as a collaborative care and learning environment available to Veterans and their health care teams anytime and anywhere. The VMC has the potential to sustainably improve the condition of Veteran healthcare by eliminating barriers to access, increasing Veterans’ literacy and cultivating patient engagement. This virtual technology promotes Veteran participation from the convenience of their home computer, increases the likelihood and frequency of patient-provider interactions, and has the potential to revolutionize long-term healthcare outcomes for Veterans. Project development centered on identifying a challenge that was not being fully met and interventions that would be synergistic with current clinical care. The first pilot projects focused on Veteran-facing education to support the management of diabetes, obesity and sleep disturbances. Strategies included flipped classroom curricula and self-guided activities in the VMC. Interactive workbooks provided a guide to didactic materials, videos and other multi-media resources posted throughout the environment. Scheduled group activities included facilitator-led meetings and peer group activities. Veterans were recruited for each project from one of three VA medical centers located in Dayton, Ohio, San Antonio, Texas, and Portland, Oregon, respectively. The impact of these projects was assessed by independently-led focus groups. Results of these initial efforts will be presented and opportunities to apply MedBiquitous standards to track patient-facing educational activities will be discussed.